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CoreMedia Experience Platform

Revolutionize Customer Experience with CoreMedia

The Ultimate Omnichannel Solution

Discover how to

Master the Digital Chessboard

Combining data, content, and omnichannel engagement for the best customer experience.

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Introducing

CoreMedia Content Cloud v12

Boosting omnichannel engagement with real-time insights, AI-powered personalization and robust security measures.

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CoreMedia Content Cloud v12

CX Consumer Study 2024

The Three Key Pillars of Customer Experience

Study shows how businesses have to leverage data and AI to provide personalized, seamless experiences with a human touch.

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Whitepaper CX Consumer Study

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CoreMedia Developer Trial

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A new era

Introducing our enhanced platform

CoreMedia's Experience Platform uniquely pairs our powerful CMS with added real-time personalization, optimization and contact center solutions.

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CoreMedia Experience Platform


Revolutionize Customer Experience with CoreMedia

Discover how to


Master the Digital Chessboard

Introducing


CoreMedia Content Cloud v12

CX Consumer Study 2024


Get it now!

30 days free trial


CoreMedia Developer Trial

A new era


CoreMedia Experience Platform

CoreMedia drives impact for the world's largest brands

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AI with a human touch

Automate to scale and add a human touch to make a difference

Guide consumers through their buying journey with personalized content and tailored conversations across all touchpoints. Whether it's on the website, app, or social media, we make the process easy and exciting by integrating real-time customer data with content and commerce capabilities, using AI-chatbots, messaging apps, or seamlessly integrating human interactions.

 

Transform visitors into buyers
CoreMedia Engagement Cloud Real Time Conversations
Smart content management

Create highly engaging content for all channels, regions and languages - turbocharged by AI.

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Personalized experiences

Convince customers with personalized experiences at every opportunity.

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Real-time conversations

Convert visitors into buyers with conversational experiences, contextual content and a human touch.

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Inspirational commerce

Grow your business by nurturing customers and connecting the buying journey seamlessly.

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Celebrating our clients' success

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Streamlined eCommerce for lifestyle brands.

Deckers client story
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Your journey starts here.

Finnair client story
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Contemporary commerce for timeless jewelry.

Pandora client story
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Emerson transforms with CoreMedia.

Emerson client story
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Why CoreMedia

As you scale your business and respond to rapidly-evolving customer expectations, you need a platform that supports your most ambitious goals.

CoreMedia Content Cloud elevates the full potential of your content and drives customer experience with impact.

Our intuitive, flexible content management system (CMS) lets you bring ideas to life in a heartbeat, adapting your digital touch points quickly and efficiently across all localizations.

52% higher online revenue

Drive more revenue by building unique, compelling online flagship stores that blend content and commerce seamlessly.

75% faster time to web

Create and preview personalized multilingual omnichannel content with an intuitive drag-and-drop interface - without relying on IT or development resources.

8 weeks to launch not months

Jump-start your project on CoreMedia Content Cloud with our experienced team of customer success experts. Then grow as you go.

Our solutions explained

Smart Content Management Collaboration

Content management system

Empower your teams to create. 

Content management is a joy when functionality just works. You’ll love how easy it is to build, share, repurpose and localize content across your digital channels. Visualize how your content will look with our popular preview panel, where you can live edit, instantly publish and sync across every channel and location.

(Hybrid) Headless CMS

The freedom and flexibility to scale.  

Exceptional content management straight out-of-the-box, combined with a composable architecture that gives your developers the freedom to adapt and customize to create the perfect toolkit for you. We call it hybrid headless, a future-proof solution in the sweet spot between full stack and headless. Combine the freedom and flexibility to innovate with the need to be up and running fast. 

Multilingual content marketing

One home, countless global destinations. 

Tailor content for your customers native language and culture. Adapt and publish multilingual content across unlimited locations. Automate publishing of approved content to local language sites. Localize SEO and improve Google rank. Sync price and product data across locations. Integrate with leading translation platforms with pre-built connectors.

Omnichannel marketing automation

Capitalize on every opportunity.   

Create rich omnichannel campaigns across your entire digital estate. Auto publish based on customer behavior triggers. Tag content to publish, highlighting channels, devices, regions and locations. Automate conversion follow-ups to bring customers back into the buying journey. 

Content marketing workflow

Cross team collaboration.   

Free your teams to focus on delivering tasks instead of chasing them. Foster collaboration with teams across regions and departments with automated workflows. Customize to suit your teams and adapt to market rules and regulations. Co-ordinate teams without restricting creativity. 

Digital asset management

Find, share and use your media, fast.  

A single, secure, central store for all your digital assets. Reduce effort and increase collaboration across your business. Photos, videos, graphics, copy and product info in every size and format stay secure and searchable using the metadata and keywords that make sense for you.

Omnichannel content preview

Bring campaigns to life. 

Bring your content to life with instant preview tools. Simulate locations, devices, time zones and audiences with custom-built personas. See exactly what your content will look like through the eyes of your customer. 

Campaign management

Deploy campaigns, fast. 

Respond to market opportunities quickly. Create, launch and manage campaigns across multiple languages and regions. Design contextual experiences based on demographic, location, language, browser behaviour and more. Integrate data from your CRM and leverage AI tools to hyper-personalize.

Governance and compliance control

Protect your brand. 

Keep your content compliant and customer trust secure. Out-of-the-box workflows make sure your content is always on brand, market compliant and ready to go. Or customize built-in workflows to suit your teams and adapt to market and sector rules. 

Composable architecture

Flexible API based architecture. 

Hybrid headless architecture and fully accessible code gives developers freedom to adapt and customize to meet the needs of your business so you can respond quickly when the landscape changes. Bring in new social media channels or point of sale tech, integrate with new AI tools or simply shift direction and change your ecommerce provider.   

Security

Robust and proven. 

Cloud-based hosting that’s proven, robust and reliable across high traffic business critical sites, including retail, ecommerce, financial services, government and more. Multi-factor authentication and decoupled front and back ends mean your customer experiences are always safe and unaffected by back-end development work.   

Ready to run integrations

Over 150 pre-built connectors. 

Bring all your favorite tools into a single platform with our DXP. Easily integrate any legacy component, including commerce, CRM and PIM with over 150 pre-integrated solutions.  Your developers can use pre-built connectors to easily customize Content Cloud creating a custom toolkit just for you.  

What our customers say

Role based benefits

Marketer

What if you could launch campaigns instantly, across 150 countries and 40 different languages?

  • Easily coordinate global campaigns across teams via one central interface
  • Create new media assets without Photoshop skills or an outside agency
  • Use powerful translation workflows to stay on top of localization needs

Director eCommerce

What if you could convert 50% or more of your website visitors into paying, repeat customers?

  • Move into high-velocity marketing to react immediately to trends
  • Orchestrate multi-experiences that merge content and commerce
  • Ensure brand consistency across all touchpoints with less manual work

Editor

What if you could reduce your time-to-Web for new content from weeks to hours or even minutes?

  • Launch your new site on CoreMedia Content Cloud in just 8 weeks.
  • Create regionalized campaigns in hours instead of weeks
  • Make and publish changes instantly - no need to wait for overnight replication

Developer

What if you could quickly connect your content platform to over 150 of the world's leading third party apps?

  • Connect to all leading eCommerce and Marketing platforms
  • One centralized UI for streamlined collaboration between teams
  • Easily integrate additional third-party apps with our Hubs API

Our team of experts are your team of experts

Get to know CoreMedia with a personal introduction from an expert.

What you’ll get

  • Explore key features relevant to you
  • See how businesses like yours have grown with CoreMedia
  • Guidance on changing platforms like a pro
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Explore and learn with our resources
Smart Content Management Dynamic Content
Smart content management

Surprise and delight customers with iconic content everywhere, all the time.

  • Preview in-context before publishing
  • Unlock the power of your teams with workflow and scheduling
  • Keep it compliant with built-in DAM
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Personalized Experiences
Personalized experiences

Nurture customers with personalized experiences at every opportunity.

  • Omnichannel customer targeting
  • Link customer data platforms to leverage audience insight
  • Integrate artificial intelligence driven hyper-personalization
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Real-time Conversations Omnichannel
Real-time conversations

Convert visitors into buyers with conversational experiences, contextual content and a human touch.

  • Guide customers through their buying journey using video shopping, chatbot, live chat and more 
  • Manage all calls and gain insights into interactions from web to contact center
  • Prioritize contacts and let high-value users talk to real people, to maximize ROI
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Inspirational Commerce Guided Selling
Inspirational commerce

Grow your business by connecting the buying journey and converting sales.

  • Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
  • Integrate live product feeds at a global scale
  • Turn rich media into one click shoppable content 
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Elevate your digital experiences.

Choosing a DXP is a big decision. We’re here to help. Leave your details for a personalized consultation on how CoreMedia can tame the complex and help you realize your digital ambitions.

 

CoreMedia Experience Platform

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